Car Rental at Penang International Airport (PEN) – Pickup, Prices & Local Driving Tips

Arriving at a new airport can be a little confusing, especially when it comes to arranging transportation. Renting a car at Penang International Airport (PEN) is a convenient way to explore the island and mainland Malaysia at your own pace. This page will help you navigate the process, understand the costs, and prepare for local driving conditions.

Where to Find Car Rental Offices

Typically, most car rental companies have their desks directly in the airport arrival area. They are located in the main terminal, often near the baggage claim area. Sometimes, especially during peak hours, it may take a little time to find the right office. Some companies may offer shuttles to remote parking lots where the cars are located.

Popular Companies and Cars

Well-known companies such as Avis, Hertz, Budget, Europcar, and others are usually represented at Penang International Airport. The choice of cars is quite wide, from economy models to SUVs and premium cars. Here are some popular options:

Economy 20 – 30 EUR
Compact 25 – 40 EUR
Intermediate 35 – 50 EUR
SUV 50 – 80 EUR
Minivan 60 – 100 EUR
Premium 80+ EUR

Please note that prices may vary depending on the season and car availability.

Required Documents and Rental Conditions

To rent a car, you will need a valid driver's license (an international driving permit may be required, depending on your citizenship), a passport, and a credit card in the driver's name. The minimum age for rental is usually 21, but some companies may set higher requirements, as well as an additional fee for younger drivers. A deposit is blocked on your credit card and returned after the car is returned undamaged. Most major credit cards are accepted, but check the specific company's terms and conditions.

Insurance: What You Should Know

When renting a car, you will be offered various types of insurance. CDW (Collision Damage Waiver) covers damage to the car in the event of an accident. Theft insurance protects against loss of the vehicle. Pay attention to the excess amount – this is the amount you will have to pay yourself in case of damage or theft. Check if your credit card covers rental car insurance to avoid double insurance.

Driving in Malaysia: A Quick Overview

In Malaysia, traffic is on the right. Remember about toll roads – payment is usually made in cash or with a Touch 'n Go card. Parking in cities can be problematic, especially in downtown Penang. The speed limit on highways is usually 110 km/h, in cities – 50-60 km/h. Be careful of motorcycles and scooters, which often move actively in city traffic.

FAQ

Do I need an international driving permit?

It depends on your country. Check the driver's license requirements for tourists in Malaysia.

What credit card do I need to use?

Major credit cards are accepted, but make sure it has enough funds for the deposit.

What is the excess?

This is the amount you will pay yourself in case of damage or theft of the car.

Can I cross the border with a rented car?

Usually this is prohibited. Check the conditions with the rental company.

How do toll roads work?

Payment is made in cash or with a Touch 'n Go card at checkpoints.

Is it safe to park on the street?

In large cities, street parking may be limited and unsafe. It is better to use parking lots.

What to do in case of an accident?

Immediately notify the rental company and the police.

Can I rent a car without a credit card?

Usually not, but some companies may offer alternative options.

Is VAT included in the rental price?

Yes, the rental price usually includes VAT.

Can I add an additional driver?

Yes, but this usually involves an additional fee.

What if I am late for car pickup?

Notify the rental company as soon as possible.

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